Where are your services available?
HealthCodes DNA’s genetic testing services are available across all 50 states in the United States. We are also available in Canada, England, Ireland, Australia, and New Zealand.
What happens after I place an order?
When you place an order on our website, you will immediately receive an email receipt confirmation.
Within 6-10 business days, your Sample Collection Kit will be mailed to you with instructions to submit and return your sample to us using the included postage-paid mailer. When your saliva sample is returned to us, we will process it and within 4-6 weeks, you will receive a secured digital results file containing your results by email, as well as a printed results book by mail. We will follow-up with you by phone at that time to see if you have any needs or questions concerning your results.
When you place an order for a DNA test with HealthCodes DNA, you can be assured you will receive the highest customer satisfaction, product quality, and overall return on investment money can buy.
Can you summarize how each of your products will benefit my healthy lifestyle?
5-Metric Overview – Take a look into your body’s macronutrient needs and physical activity profiles to determine the best diet and fitness routine for you.
Wellness Panel – 14 metrics to optimize your body’s overall wellness.
Nutrition Panel – 16 metrics uncovering your food metabolism and sensitivity traits to optimize your diet.
Fitness Panel – 10 metrics exploring your body’s fitness potentials and exercise traits to optimize your workouts.
3-Panel Analysis – Our most comprehensive product: 40 total metrics covering every major aspect of your body’s wellness, nutrition, and fitness needs.
Each of our 5 DNA test products will considerably improve the efficiency and results of your lifestyle, diet, and exercise routine. The value of using a DNA test product to improve your lifestyle is found in the time savings. Also, the results carry with you for life, so you can continue to receive benefits from a single investment over the course of your lifetime.
How many samples do I have to submit?
Once you have had your first saliva sample successfully processed by our laboratory, we then allow you to log back in to your account at any time and receive additional results sets in under 24 hours. Your DNA sample will also remain viable for any future products we develop.
How does it take to receive my Sample Collection Kit after I place my order?
You will receive your Sample Collection Kit by mail approximately 10 business days after you place your order. The kit will be mailed to the address you provided during the online account set-up process.
What type of sample will I be submitting using your Sample Collection Kit?
For our DNA test, you will submit a small (2 ounce) saliva sample into the provided Sample Collection Kit we mail you. We do not require blood or any other invasive measures to build your clinical-grade results.
How long does it take to receive my results after submitting my sample?
You will receive your personalized results approximately 4-6 weeks after your sample is received by our lab. Be sure to add email@example.com to your trusted contacts to receive updates from us.
What goals are my results recommendations designed to address?
The recommendations you find in HealthCodes DNA’s products are written for every individual to find a baseline approach to a personalized healthy lifestyle. These recommendations are used to maximize overall wellness and quality of life. In order to use your DNA information for sports-specific lifestyle planning, we recommend a consultation with one of our wellness partners who is an expert in your sport of choice. If you have received your results from us and need a referral to a wellness professional who can consult you on implementing a sports-specific healthy lifestyle plan, please contact us at firstname.lastname@example.org.
How accurate are my results?
In a DNA analysis, there are three steps that can affect result accuracy, and we are committed to making sure that you receive the most accurate results possible at each step in the process.
First, your DNA sample is collected in our saliva collection device. We use DNA saliva capture tubes instead of cheek swabs to maximize DNA quantity and quality for use in our analysis. This high-yield DNA sample is then read in our clinically-certified and compliant (CLIA/CAP) genomics laboratory, processing your DNA using the highest quality control standards and measures available.
Once we have read your DNA, your results will include those biomarkers which have been validated in scientific research studies and indicate a statistically significant correlation to between a biomarker result and an individual’s trait. Statistical significance occurs when the result is indicated in >95% of those studied. Furthermore, we ensure that each biomarker result is reproduced across multiple studies to further confirm each biomarker’s validity as it pertains to your health.
Lastly, our automated report building system ensures that your results are built with 100% precision each time.
The end result of this three-stage process is an analysis you can be truly confident is of the highest level accuracy, compliance, and quality available today. We are continually improving our processes with the latest scientific and technological advances available to ensure that product accuracy and customer satisfaction remain a top priority at HealthCodes DNA.
How will my genetic information be used?
Your full DNA sequence is not analyzed by our service. Of the small percentage of your DNA we do read, it will be used anonymously for research purposes to develop therapies, treatments and cures. Your personal information is fully anonymized and will not be tied to your genetic information. Additionally, no employer or health insurance agency will be able to access or use your info against you, as you are protected by the 2008 Genetic Information Nondiscrimination Act (GINA).
What if I find something unfavorable on my report?
The information you receive through our service will provide you with knowledge to guide and improve your lifestyle. There are currently no disease assessments included in our analysis. For all clinical assessments and advice, please seek a medical professional. Our service is used for educational, informational, and research purposes only.
Should I perform the DNA analysis more than once to track my progress?
No! Your DNA is stable and your personalized results will continue to inform your healthy choices for life.
Why should I choose your DNA test?
Other DNA wellness services will not provide you with the same level of insight our 3-Panel Analysis offers. Typical DNA wellness tests only offer a reading of approximately 6-10 traits per test. The 3-Panel Analysis measures 40 traits across three sections per test (14 Wellness Panel, 16 Nutrition Panel, 10 Fitness Panel). Simply put, you will receive more wellness insights per dollar spent using our services. Furthermore, not only do we offer the most wellness insights in the world using our fully customized technology, you will not find any competitor DNA wellness company committed to delivering these insights in a beautifully yet simplistically designed, eye-catching 28-page healthy lifestyle plan that includes easy-to-follow and actionable steps you can take to immediately begin implementing your unique healthy lifestyle. What’s more, we print and deliver your personalized results book to fully ensure you commit to becoming your best self every day.
What if I have another question?
We want to make sure all of your questions are fully addressed. If you have additional questions, please use the contact form below.
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